Seattle Sounders FC Fan Shop featuring Seattle Soundesr Merchandise, Sounders Apparel & Gifts.

HELP DESK

Welcome to the SoundersGear.com Help Desk. Our goal is 100% customer care and satisfaction. Below you will find answers to many of your questions about our site and the officially licensed products you will find here. Should you not find the answer you are looking for, please click any of the contact us links to get in touch with us.

FREQUENTLY ASKED QUESTIONS Where is my order? Is the item I want in stock? How quickly will my order arrive? How much is shipping? How do I return/exchange my item(s)? Why is my order incomplete? How do I change/cancel my order? What is a drop ship item? How do I use my coupon code? How do I use my gift card? Do you have retail locations? Do you have a printed catalog? PLACING YOUR ORDER Payment methods we accept PayPal Instructions Gift Card Instructions Ordering by Phone Coupon/Promotion Codes Sales Taxes Group Sales YOUR ACCOUNT Create an Account Edit Your Information Email Subscription Settings View Order History

SHIPPING INFORMATION Shipping methods & costs Calculate Shipping Time Track your Order Shipping to a PO Box Shipping to Military Addresses Shipping to International Addresses Shipping to Multiple Addresses Custom Order Shipping Drop Shipped Items Oversized Items Signature Rquirement Shipping Insurance SIZING INFORMATION Jersey Sizing Men's Sizing Womens Sizing Childrens Sizing Headwear Sizing ORDERING A GIFT Gift Cards Gift Wrapping RETAIL LOCATIONS Find a Store Retail Store Return Policy In-Store Sales & Promos

RETURNS AND EXCHANGES Return an Item Exchange an Item Mis-Shipments Damage & Defects Return/Exchange Exceptions How Your Exchange Will Ship How You Will Be Credited Easy Return & Exchange Form CHANGES & CANCELLATIONS Cancel an item Cancel an order Change an item Change order information POLICIES & GENERAL INFO Satisfaction Guarantee Verify our Security Privacy Policy Terms of Use About Us Links CONTACTING US Email Us Call Us Write Us Hours of Operation Responses to your Inquiries